Terms and Conditions
Welcome to Ssa Mart! These Terms and Conditions outline the rules and regulations governing your use of our website and services. By accessing or using Ssa Mart, you agree to comply with these terms. Please read them carefully before proceeding.
Use of the Website:
a. You must be at least 18 years old or of legal age in your jurisdiction to use Ssa Mart.
b. Agree to use the website and its contents for lawful purposes only. Unauthorized use is strictly prohibited.
c. Ssa Mart reserves the right to refuse service, terminate accounts, or cancel orders at our discretion.
Intellectual Property:
a. All content is the intellectual property of Ssa Mart or its respective owners. Unauthorized use or reproduction is strictly prohibited.
b. You may download or print content for personal, non-commercial use only.
Product Information:
a. Efforts are made for accurate product information, but we do not warrant the accuracy, completeness, or reliability of any information on the website.
b. Ssa Mart reserves the right to modify products, pricing, or promotions without prior notice.
Pricing and Payments:
a. Prices are in the applicable currency and include taxes unless stated otherwise.
b. We strive for accurate pricing; in case of an error, we reserve the right to cancel or refuse orders at the incorrect price.
c. Payments are processed securely through trusted payment gateways; we do not store your payment card details.
Shipping and Delivery:
a. Ssa Mart offers Free shipping within UAE; specific delivery options and charges are outlined during checkout.
b. Delivery times are estimated and may vary; we are not responsible for delays or damages during shipping.
Returns and Refunds:
a. Ssa Mart has a returns and refunds policy; refer to the policy for detailed information on returning products and refund eligibility.
Disclaimer of Liability:
a. Ssa Mart makes no warranties or representations regarding the website’s content, functionality, or availability.
b. We are not liable for any damages arising from your use of Ssa Mart or the purchase and use of our products.
Severability:
a. If any provision is deemed unlawful, void, or unenforceable, it shall be deemed severable and shall not affect the validity of the remaining provisions.
Changes to Terms and Conditions:
a. Ssa Mart reserves the right to update these Terms and Conditions at any time. Changes are effective immediately upon posting on the website.
For questions or concerns, contact us using the information on our website. Thank you for choosing Ssa Mart
Refund policy
Return Policy
we are committed to providing you with the best quality products and ensuring your satisfaction. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return policy. Please read the following return guidelines carefully:
1. Return Window:
- You have 3 days from the date of delivery to initiate a return.
2. Eligibility:
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
- Products that are personalized or customized cannot be returned unless they are damaged or defective.
3. Return Process:
- To initiate a return, please contact our customer support team at contact@ssamart.com within the specified return window.
- Provide your order number and a brief description of the reason for the return.
- Our customer support team will provide you with return instructions, including the return shipping address.
4. Return Shipping:
- Customers are responsible for return shipping costs unless the product is damaged, defective, or there was an error on our part.
- We recommend using a trackable and insured shipping method to ensure the safe return of the item.
5. Inspection and Refund:
- Once we receive your returned item, our team will inspect it to ensure it meets the return eligibility criteria.
- If the return is approved, we will process your refund within X days using the original payment method.
- Refunds may take some time to reflect on your account, depending on your payment provider.
6. Exchanges:
- We do not offer direct exchanges. If you wish to exchange an item, you can return the original item for a refund and place a new order for the desired item.
7. Quality Guarantee:
- We stand behind the quality of our products. If you receive a defective or damaged item, please contact us immediately for a replacement or refund.
8. Contact Us:
- If you have any questions or need assistance with the return process, please reach out to our customer support team at contact@ssamart.com
Please note that this return policy is subject to change, and any updates will be posted on our website.
