Privacy Policy
1. Introduction
we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy is designed to inform you about how we collect, use, disclose, and safeguard your personal data when you visit our website and use our services.
By accessing or using our website, you consent to the practices described in this Privacy Policy. Please take a moment to read this policy carefully.
2. Information We Collect
We may collect the following types of information when you visit our website or use our services:
2.1. Personal Information
- Name
- Email address
- Postal address
- Phone number
- Payment information (e.g., credit card details)
2.2. Non-Personal Information
- Browsing data (e.g., IP address, browser type, device information)
- Cookies and similar technologies
- Demographic information (e.g., age, gender, location)
3. How We Use Your Information
We use your information for various purposes, including but not limited to:
3.1. Providing Services
- Processing and fulfilling orders
- Responding to your inquiries and requests
- Personalizing your shopping experience
3.2. Marketing and Communication
- Sending promotional emails and newsletters (you can opt-out at any time)
- Notifying you about special offers and updates
3.3. Legal and Security
- Complying with legal obligations
- Protecting our website and users from fraud and unauthorized access
4. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your browsing experience and collect non-personal information. You can manage your cookie preferences through your browser settings.
5. Disclosure of Information
We may share your information with third parties only for the purposes described in this Privacy Policy. We do not sell or rent your personal information to third parties.
6. Data Security
We implement security measures to protect your personal information from unauthorized access and disclosure. However, no online data transmission is entirely secure, and we cannot guarantee the security of your data.
7. Your Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete your data. Please contact us at [contact email] for assistance with your data rights.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Please review the policy periodically for any changes. Your continued use of our website after such modifications will constitute your acknowledgment of the updated policy.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us +923258763798 WhatssApp.
Shipping policy
Shipping Policy
we take pride in providing our customers with the latest trending products and the highest quality items. We understand that receiving your order in a timely and efficient manner is essential. Here’s what you need to know about our shipping process:
Delivery Area: We proudly offer delivery services to customers all across UAE. Wherever you are, we’re committed to reaching you with our exceptional products.
Shipping Times: Our standard shipping time is 3-4 business days from the date of order confirmation. Please note that this time frame is an estimate and may vary depending on factors such as product availability, destination, and any unforeseen circumstances. We make every effort to ensure your order reaches you as quickly as possible.
Order Confirmation: Once you place an order with Ssa Mart, you will receive an order confirmation email. This email will contain details of your order, including the items purchased and the shipping address. Please review this information carefully, and if you notice any errors, contact our customer service team immediately.
Shipping Charges: We offer competitive shipping rates, and our fees are based on the total order value and shipping destination. The exact shipping charges will be calculated and displayed during the checkout process, allowing you to review them before completing your purchase.
Tracking Your Order: For your convenience, we provide order tracking services. Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and progress of your shipment. If you have any questions or concerns about tracking your order, our customer service team is here to assist you.
Shipping Partners: We partner with reliable courier services to ensure the safe and timely delivery of your orders. Our shipping partners are chosen for their dedication to quality service and extensive delivery networks.
Delivery Confirmation: Once your order is successfully delivered to the specified address, you will receive a delivery confirmation email. If you are unavailable to receive the package, the courier service may attempt delivery on multiple occasions or leave instructions for you to reschedule or collect the parcel from a nearby location.
Contact Us: If you have any questions or require assistance with your order, please don’t hesitate to reach out to our customer service team. You can contact us through our website, email, or the provided contact information.
